CHAP PROVIDER EDUCATION AND TRAINING - Plan of Correction CHAP, the Community Health Accreditation Program, has implemented a new policy requiring all organizations to submit a Plan of Correction (POC) for any CHAP standards deficiencies noted during a site visit. Intended to guide and support CHAP accredited organizations in the performance improvement process, CHAP’s web based POC toolset is easy to use, and structured to assist organizations in carrying out correction and monitoring actions to bring their organizations back into compliance with CHAP Standards of Excellence. This same POC Toolset is used for home health and hospice deemed organizations, who also respond to CMS deficiencies. This presentation introduces CHAP’s new policy and procedure, the POC toolset and all of the steps required to develop an effective and acceptable Plan of Correction. (Javascript is required to view Mediasite content)